Excel Physical Therapy is proud to offer TeleRehab, an alternate solution for patients who would like to undergo physical therapy, but are unable to visit their local EXCEL clinic at this time. Additionally, TeleRehab serves as an effective supplement to in-person treatment. 

Our licensed physical therapists are here to provide virtual appointments to existing patients through a secure, HIPAA-compliant video platform. This home-based treatment method enables patients to maintain their strength and mobility, move through their individualized treatment programs, and continue working toward their functional goals–all from the comfort of their own home.

FAQs

Q: What does a TeleRehab appointment consist of?
A: TeleRehab appointments are set up as a scheduled video call between the patient and physical therapist, using an encrypted, HIPAA-compliant platform that incorporates live streaming, exercise assignments, and compliance tracking. Patients are required to have either a smartphone/tablet or access to a computer with reliable internet. At the scheduled appointment time, the physical therapist will initiate the call to the patient through the aforementioned app. 

Q: How long are TeleRehab appointments?
A: Approximately 30 minutes. 

Q: I’m a current patient. Will my virtual appointment be with my existing therapist?
A: Due to availability, we can’t ensure that you will see your existing physical therapist.  Rest assured that our physical therapists will collaborate, sharing notes and case histories, to ensure you receive consistent care.  

Q: Will TeleRehab be covered by my insurance?
A: Many insurance payers have moved to cover telehealth benefits for physical therapy during this crisis. We will verify your insurance information prior to your first appointment.

Q: Do I need any equipment?
A: No! We are able to create a comprehensive home exercise program with no equipment or simply with items you have around your house.

“Initially I have to admit I was a little skeptical – I couldn’t imagine how someone on the other end of a web conference could be as effective as seeing a therapist in person. After the first online session I completely got it, though. Alli is outstanding, and was able to quickly assess my condition and set appropriate exercises that would help me on the road to recovery. She explained everything thoroughly and described how I could use the app to prompt me on what to do for each exercise and to record my daily exercise feedback. After only a week I was seeing enormous progress – much more than in the prior three weeks attending face-to-face sessions elsewhere. Since then I have had new exercises added, and revisions to existing exercises as my recovery continues – Alli knows exactly what she is doing, and it shows. I am hugely appreciative of her skills and expertise in physical therapy, and I am well on the way to recovery because of those skills. I cannot praise her highly enough!!”

– Mark F.

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